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Feature adoption and retention

Track how many active users adopt a feature and keep using it.

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Product & growth

How it's worked out

  • Adoption = users who used it ÷ active users. Retention = still using after 4 weeks ÷ users who used it
  • Cohort of users active when the feature launched
NoteLow adoption with high retention means a discovery problem; high adoption with low retention means a value problem.

Source: Product analytics practice (Pendo, Amplitude definitions)

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